About Keys

Everyone deserves the keys to a brighter future.

Keys helps people with complex needs find stability, resilience and belonging through Connected Support. There are no predetermined pathways, just the right support at the right time.

Two people sitting indoors smiling while one plays an acoustic guitar. Blue and yellow curtains and a window with greenery visible behind them.

Why we exist

Too many people fall through the gaps between services

Care, education and health are too often delivered in isolation, leaving the people who need them most to hold the pieces together themselves. We believe support should be joined up around the individual, not split across separate systems.

That belief is the reason Keys exists, and the golden thread running through everything we do.

Connected Support

Support centred around each individual.

We call it Connected Support.

A network of Care, Education and Health services for children, young people and adults, seamlessly connecting specialist schools, alternative learning solutions, children’s homes, adult residential, supported living and health services and expertise.

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Approach to Care

Trauma-informed, relational, and built around the person

Our practice starts from relationships and safety, not compliance. Keys Connect is the model that holds it together, applied consistently in every home, school and service.

Our model for trauma-aware, relational practice across all services. Every team member is trained in the Keys Connect framework, building stable and trusting relationships that underpin lasting change.

Positive Behaviour Support (PBS) provides an evidence-based framework for understanding behaviour and is embedded across all services to ensure consistent and least-restrictive approaches.

We call upon five specialist advisors bring deep knowledge across the most complex areas of need: sexualised behaviours, self-injurious behaviour, substance misuse, police liaison and exploitation.

Our multi-disciplinary team includes clinical psychologists, educational psychologists and specialist therapists. These provide individual therapy and assessment on a person-by-person basis, matched to specific need.

For local authorities & commissioners

A trusted partner for complex placements

When you need to place someone with complex needs, Keys offers a single, accountable network across care, education and health, with the clinical oversight, regulatory assurance and outcome reporting that stand up to scrutiny.

One network of connected support
Evidence-based reporting and measurable outcomes
Regulated and inspected, 96% rated Good or Outstanding
The Navigator finds the right fit, fast, for cross-specialism needs

Make a Placement Referral

96%

Services rated Good or Outstanding

30+

Years of experience

3,000+

People supported annually

200+

Services nationwide

Specialisms

One connected network, three specialisms

Most people we support have more than one need. The Navigator lets you describe a situation in your own words and points you to the right support across all three.