Matching criteria
Who it's for
For learners with complex or disrupted journeys, where mainstream or specialist school isn’t working right now.
-
Emotionally based school non-attendance (EBSNA)
-
Education other than at school (EOTAS)
-
Complex or disrupted learning journeys
-
Working towards a return to school
-
Needing a personalised, flexible route
-
Moving on to education, training or employment
How we measure outcomes
Pathway
The four pathways
Used individually or combined into a tailored programme. As learners progress, support shifts, with smooth transitions and the freedom to move back if more support is needed.
Engage
Stabilise
Tuition
Build
Alternative Learning
Prepare
Online School
Prepare
-
1
Stabilise
Engage
-
2
Build
Tuition
-
3
Prepare
Alternative Learning
-
4
Prepare
Online School
- Return to school Further education Training or employment
Stabilise
Engage
Early, stabilising support for learners struggling to access education at all.
-
Re-engagement
-
Wellbeing & routine
Build
Tuition
Personalised academic support at a pace that reflects readiness.Support to build daily-living skills, relationships and meaningful activity.
-
Targeted teaching
-
Skills development
Prepare
Alternative Learning
Flexible, curriculum-led education preparing learners for more independence.
-
Curriculum-led
-
Independence
Prepare
Online School
Full-time accredited online education, enabling reintegration or transition.
-
Accredited
-
Flexible
Common questions
Keys Inclusion Pathways provide flexible, personalised education for children and young people who are unable to access traditional school settings.
Combining trauma-informed support, technology-enabled learning and in-person provision, each pathway is carefully designed around the individual to support re-engagement, wellbeing and progress.
With a clear focus on smooth transitions and positive outcomes, Inclusion Pathways help learners rebuild confidence and move forward—whether that means returning to education or progressing to training, employment or further opportunities.
What are Keys Inclusion Pathways?
Keys Inclusion Pathways provide flexible, personalised education for children and young people who are unable to access traditional or specialist school settings. They combine trauma-informed support, technology-enabled learning and in-person provision to help learners re-engage with education.
Who are Inclusion Pathways for?
They are designed for learners with complex or disrupted education journeys, including those experiencing:
Emotionally based school non-attendance (EBSNA)
EOTAS arrangements
Social, emotional and mental health needs
Barriers linked to trauma or anxiety
How are pathways tailored to each learner?
Each pathway is fully bespoke and built around the individual’s needs, strengths and readiness to engage. Different elements can be combined and adapted over time to support progress and transition.
What are the different Inclusion Pathways?
The pathways include:
Keys Engage – early support to stabilise, build routine and re-engage
Keys Tuition – targeted academic support
Keys Alternative Learning – flexible, curriculum-led education preparing for next steps
Keys Online School – full-time, accredited online education
Can learners move between pathways?
Yes. The pathways are designed as a continuous journey, allowing learners to move between levels of support as their needs change, ensuring smooth transitions and continuity.
What is the goal of Inclusion Pathways?
The main aim is to support re-engagement with education and help young people move on to a positive next step, whether that is returning to school, further education, training or employment.
How does Inclusion Pathways link to other Keys services?
Through Connected Support, pathways link closely with:
Keys SEND Schools
Keys Children’s Care services
Keys Health (clinical and therapeutic support)
This ensures joined-up, consistent care and education.
How do stakeholders know when the pathway is working?
Is learning only online?
No. Learning can be online, in-person or a blend of both, depending on what works best for each learner.
How does the referral process work?
Referrals are typically made by local authorities, schools, social workers or other professionals.
The process includes:
Initial enquiry or referral submission via email or phone
Information gathering to understand the learner’s needs and circumstances
Assessment and pathway planning, identifying the most appropriate support
Placement agreement and start, with clear goals and support plans in place
How can a referral be made?
Referrals can be made by contacting the Inclusion Pathways team:
Phone: 0121 728 7800
The team can provide guidance, whether you have a clear request or are exploring options.
More Detail
Learn more about the pathways
Filters
Why Keys
Education that connects, even out of school.
Learners on these pathways often need clinical insight and, sometimes, care alongside their education. Because Keys connects all three, support travels with the young person.
-
Education
A form of EET for everyone, supported by AQA units and the Inclusion Pathways offer.
-
Health
Specialist clinical input on call to help manage risk and support staff.


With consistent support, he began to rebuild his routine and his confidence, and to imagine a future again.
Supporting someone with more than one need?
Describe them in your own words and Navigator finds the connected services that fit, across Care, Education and Health.
