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Residential care

Chepstow House

Chepstow House, Old Maids Walk, Ross On Wye, Hereford, Herefordshire, HR9 5HB

Chepstow House is a residential care home in Ross-on-Wye, Herefordshire, supporting up to 13 adults with learning disabilities, mental health needs, physical needs and sensory impairments. The home has 13 bedrooms, wheelchair-accessible ground-floor rooms and three communal lounges, a four-minute walk from the town centre.

Support is person-centred and uses Positive Behaviour Support (PBS) to keep daily life calm and respectful. The home is regulated by the Care Quality Commission (CQC).

Enquiries & Referrals Areas we serve
Places Available

Specialisms

Learning Disabilities, Mental Health Needs

CQC · Good

Regulated & inspected

About

About the home

Chepstow House is a welcoming residential service in Ross-on-Wye, supporting up to 13 adults with learning disabilities, mental health needs, physical needs and sensory impairments. Tailored support pathways are built around each person's strengths, interests and aspirations.

We take a person-centred approach backed by Positive Behavioural Support, with regular keyworking and 1-to-1 sessions in a calm, respectful and encouraging home.

  • Who we support

    Adults with learning disabilities, autism and associated complex needs.

  • Our approach

    Keys Connect — trauma-informed, relational support and Positive Behaviour Support.

  • Daily life

    Personalised routines, community activities and skills for greater independence.

  • Staffing

    24-hour personalised support from a consistent, specialist staff team.

Facilities

En-suite Fully-equipped Kitchen Garden Satellite TV Pet Friendly Clinical Support Positive Behaviour Support Restraint Reduction Network Member Air Conditioning Available

About Residential Care for Adults

Homely, welcoming homes across the country offering dignity, stability and personalised round-the-clock support for adults with complex needs.
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Resources

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Common questions

Concise, evidenced answers to the questions professionals ask most about our Chepstow House provision.

Is Chepstow House wheelchair accessible?

Yes, Chepstow House has wheelchair-accessible bedrooms on the ground floor and accessible shared areas for people with physical and sensory needs.

How many people live at Chepstow House?

Chepstow House supports up to 13 adults across 13 bedrooms in Ross-on-Wye.

Enquire about this home

Tell us about the person and what they need, and our team will talk through availability and the next steps.

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Connected Support

Support centred around each individual.

We call it Connected Support.

A network of Care, Education and Health services for children, young people and adults, seamlessly connecting specialist schools, alternative learning solutions, children’s homes, adult residential, supported living and health services and expertise.

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