Residential care
Chepstow House, Ross-on-Wye
Chepstow House is a residential care home in Ross-on-Wye, Herefordshire, supporting up to 13 adults with learning disabilities, mental health needs, physical needs and sensory impairments. The home has 13 bedrooms, wheelchair-accessible ground-floor rooms and three communal lounges, a four-minute walk from the town centre.
Support is person-centred and uses Positive Behaviour Support (PBS) to keep daily life calm and respectful. The home is regulated by the Care Quality Commission (CQC).

CQC · Good
Ages 18+
Specialisms
About
About the home
Chepstow House is a welcoming residential service in Ross-on-Wye, supporting up to 13 adults with learning disabilities, mental health needs, physical needs and sensory impairments. Tailored support pathways are built around each person's strengths, interests and aspirations.
We take a person-centred approach backed by Positive Behavioural Support, with regular keyworking and 1-to-1 sessions in a calm, respectful and encouraging home.
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Who we support
Adults with learning disabilities, autism and associated complex needs.
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Our approach
Keys Connect — trauma-informed, relational support and Positive Behaviour Support.
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Daily life
Personalised routines, community activities and skills for greater independence.
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Staffing
24-hour personalised support from a consistent, specialist staff team.
Facilities

Resources
Documents & downloads
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- Chepstow House Brochure · PDF · 309.2 KB

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Residential Care for Adults
Useful information
Common questions
Is Chepstow House wheelchair accessible?
Yes, Chepstow House has wheelchair-accessible bedrooms on the ground floor and accessible shared areas for people with physical and sensory needs.
How many people live at Chepstow House?
Chepstow House supports up to 13 adults across 13 bedrooms in Ross-on-Wye.
Connected Support
Support centred around each individual.
We call it Connected Support.
A network of Care, Education and Health services for children, young people and adults, seamlessly connecting specialist schools, alternative learning solutions, children’s homes, adult residential, supported living and health services and expertise.








