Family assessment
Crown House
Crown House is a residential family assessment centre in Great Malvern, Worcestershire, supporting up to seven families and their babies at a time. As Keys' longest-established centre, it assesses parenting capacity, including for parents with learning disabilities, using the validated Parent Assess model over a 14-week period.
Assessments are delivered by a team trained in the trauma-informed Keys Connect model, and the centre is rated Good by Ofsted.
Live-in
Court-ready
Ofsted · Good
About
About the centre
Crown House is Keys' longest-established residential family assessment centre, supporting up to seven families and their babies at a time. It has a long-held reputation for providing excellent support for families.
More recently, Crown House has deepened its specialism in working with parents who have learning disabilities, using the validated Parent Assess model over a 14-week assessment. Each family has their own bedroom with either an en-suite or private bathroom, alongside homely shared spaces including a kitchen, lounges, a playroom and nursery, a dining room and a laundry room.
Our support process
Support is delivered by a skilled team trained in the trauma-informed Keys Connect model, keeping our approach sensitive to each family's experiences and needs. Our process includes:
- Initial assessment — understanding the unique needs and challenges of each family.
- Tailored support plans — creating personalised plans to address specific issues and promote positive outcomes.
- Ongoing monitoring — regular check-ins to adjust support as needed.
- Feedback and evaluation — making sure families are satisfied with the support and making improvements where needed.
Facilities
About Family Assessment
Common questions
Concise, evidenced answers to the questions professionals ask most about our Crown House provision.
How long is a typical assessment at Crown House?
Most assessments run for 14 weeks, using the validated Parent Assess model. The exact length is agreed with the placing authority based on each family's needs.
Where is Crown House located?
Crown House is in Great Malvern, Worcestershire. For confidentiality, the exact address is shared with placing authorities at referral.
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Connected Support
Support centred around each individual.
We call it Connected Support.
A network of Care, Education and Health services for children, young people and adults, seamlessly connecting specialist schools, alternative learning solutions, children’s homes, adult residential, supported living and health services and expertise.
